FAQs

Q?

Do you have a logo I can use for my shop’s event flyer or for marketing your product to my customers?

A.

Yes you can find our official Smiley e-Liquid logo (round) and our other product logos on our watermarks and logo page. Just navigate to the image you would like to use and right click on it to save to your computer. From a mobile device just press and hold and save it to your camera roll. The images are in PNG format.

Q?

How do I try your product and make an order for my vape shop?

A.

We ask that you first fill out our wholesale inquiry form and sample request after you fill that out we will get the process rolling: samples sent if desired, order form sent, etc...

Q?

What is your turn around time?

A.

We make every effort to have the necessary inventory to meet the needs of all that desire our product. In most cases we are able to ship out orders within 3-4 business days after receiving payment; however, in some cases it can take up to 15 business days for us to process and ship orders.

Q?

What is your MOQ?

A.

You may purchase any amount and any combination that works best for your clientele and business. No initial MOQ and no reorder MOQ.

Q?

In what size bottles do you typically package your e-liquid?

A.

All of our lines of e-liquid are available in 15ml and 30ml. We also offer 100ml and 250ml sizes upon request.

Q?

What about those nasty chemicals?

A.

There is no titanium dioxide, diacetyl, or acetyl propionyl in our products.

Q?

Do you add anything “extra” to your e-liquid?

A.

Except for our XXX Jolly Watermelon, only because test marketing indicated that a clear watermelon was not preferred over a colored one, we do not add any food coloring, alcohol or extra sweeteners, to our flavors; the color of our e-Liquid is the result of our nicotine, our flavor concentrates, or that resulting from the in-house manufacturing of our flavor concentrates.

Q?

What levels of nicotine do you offer?

A.

We offer 0, 3, 6, and 12mg/ml nicotine strength in our Smiley Line, and 0, 3, and 6mg/ml in the HFS, Minuteman and Epiphany Lines.

Q?

What is the VG to PG ratio of Smiley e-liquids?

A.

  • All Fruit Flavors in the Smiley line-up are 50% VG and 50% PG
  • All Savory Flavors in the Smiley line-up are 70% VG and 30% PG

Q?

Who Manufacturers Smiley e-Liquid?

A.

We manufacture and package our products internally. Our manufacturing facility meets ISO-7 standards. We have warehouse facilities located in Phelan, CA and Highland, CA.